VoIP Services

What makes Horizon VoIP different?

Premium handsets plus desktop and mobile clients
Horizon provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.

An easy-to-use web interface
With an experienced in-house software development team, we can provide a positive user experience for both service use and performance monitoring

The Gamma IP network,reliable and secure
We lead on quality of service, scale and reliability. In addition to the network, we can easily and quickly transfer your existing phone numbers onto the Horizon platform.

Broadsoft call controller platform
Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of Horizon providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

Horizon is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximize their productivity.
The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team. For administrators, you can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively. With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Horizon is suitable for any size business looking to improve its productivity and image.

A business continuity solution

Unexpected events such as snow, floods strikes or utility roadworks won’t disrupt your business. Because Horizon sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

Features you can easily control

Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Empower your staff with ‘one number anywhere

Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

An on-demand service with no hidden costs

As Horizon is hosted on your behalf, you only
pay for what you need on a simple per-seat
basis. As you’re not buying a PBX, there’s no
major hardware investment and no financing
costs to consider

Lower call costs

Horizon offers all the cost benefits of IP
telephony including free site-to-site calls and
cheaper call rates. If you use Horizon together
with our mobile services you benefit from free
calls between your fixed and mobile devices.

Enables flexible working

Horizon helps businesses become more
efficient by enabling flexible work environments
through hot-desking, home working, and
extending the service to mobile devices

Number choice

You have total flexibility with the numbers you
want to use. You can keep your existing
numbers or get new numbers. Extend your
business reach and use any local area number
no matter where you are located. Have a
London number in Leeds!

Polycom VVX410

Mid-range business media phone
• 12 lines or speed dials
• 3.5” colour TFT
• 320 x 240 pixel resolution
• Polycom HD Voice up to 7KHz
on all audio paths
• 2 x Ethernet

Polycom VVX500

Performance business media
phone, best-in-class desktop
productivity and unified
communications for busy
• 12 line appearances or speed dials
• 320 x 240 pixel resolution
• 3.5’’ colour
touch screen

Polycom VVX310

Ideal entry-level for low
to moderate call volumes
• 6 lines or speed dials
• 208 x 104 pixel resolution
• 2 x Ethernet 10/100/1000

Polycom 5000

Ideal for conference calls
• 12-key keypad
• 4 soft keys
• Full menu
• 7 foot range
• PoE or PSU power